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Moving to Workspace365 from foreign clouds: a migration plan with no downtime

A step-by-step plan to move to Workspace365 from foreign clouds: analyzing the team, domain and mailboxes, transferring mail, files, and contacts, training, and support with no downtime.

Migration 3 min
Infographic of the Workspace365 migration plan with no downtime

Moving off foreign clouds is frightening not because of the platform itself, but because of the fear of losing mail, files, and access in the process. That is why the migration is built as a managed, phased process rather than a one-day switch.

The Workspace365 plan goes from understanding the team to preparing the domain and access, then to transferring data, and ends with training and support — so the team’s work does not stop.

Migration plan

How to move to Workspace365 in stages

  1. 01Analyze the team
  2. 02Domain and access
  3. 03Transfer data
  4. 04Training
  • First we analyze the scenarios, then we transfer
  • Mail, files, and contacts are transferred in streams
  • Support remains after launch

Stage 1. Analyze the team and scenarios

First we record who works and how: which mailboxes are used, where files live, which contacts are shared, who administers access. Without this picture the migration turns into a string of surprises.

At this same step we set priorities: what to transfer first and what can be connected later, so as not to overload the team all at once.

Stage 2. Set up the domain, mailboxes, and access

We prepare the company domain, create mailboxes, and configure single sign-in and roles. Emergency local access remains for contingencies.

A domain and access verified in advance are the basis for the transfer to go without long pauses and manual troubleshooting.

  • preparing the company domain
  • creating mailboxes and quotas
  • configuring single sign-in and roles
  • emergency local access

Stage 3. Transfer mail, files, and contacts

The transfer runs in three streams: mail with correspondence history, work files to the cloud disk, and the shared contact directory. The streams can run in parallel, each controlled separately.

To avoid downtime, the transfer is planned so the old and new access coexist for a while, and the switch happens only after the data is verified.

Stage 4. Train the team and provide support

Once the data is in place, the team needs short, clear instructions: where the mail is now, how to sign in from a phone, how to work with files and chat. Practice matters more than long presentations.

After launch, support remains: a support channel and help with common questions reduce pushback and help the team settle into the new environment.

Quick checklist

  • Build a map of mailboxes, files, and contacts
  • Prepare the domain and single sign-in
  • Plan the transfer in three streams with no downtime
  • Verify the transferred data before the switch
  • Prepare instructions and a support channel

What to do next

KMVSG will run the Workspace365 migration in stages: analyzing the team, the domain, transferring mail and files, training, and support with no downtime.

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