RustDesk for remote support
RustDesk: managed remote access for workstation support
Remote support for workstations with clear access rules, instructions for employees and KMVSG support.
Capabilities
What is included
We deliver the solution as a working service: with infrastructure, access rights, instructions, checks and a clear area of responsibility.
KMVSG support
KMVSG maintains the service and helps connect workstations.
Hosting at the client
The solution is deployed on the client’s infrastructure with separate access rules.
Clients
Preparation of applications, server addresses and instructions for users.
Network
Service address, access rules and an availability check for employees.
Procedure
Who connects, how access is approved and what is recorded after a session.
Support
Updates, diagnostics and help during network incidents.
Remote access should be managed
RustDesk is convenient when the server, clients and support rules are described in advance. Then remote help does not turn into one-off chaotic connections.
Set up remote access
Tell us what you need to connect: email, licenses, a bot, an account portal, Nextcloud, Matrix or remote access. We will come back with a clear plan and the next step.